Controls disappear and player freezes

same, but it only works 1/3 of the time for me

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Same thing happened yesterday. I was playing in a cs, while I was holding the redstone comparator (cs settings) the game just freezed. all the HUD (hotbar, controls etc.) disappeared. The Pause game menu was not working, neither ne chat and emotes tab.
I had to restart the game. After I restarted the game was fine.
Android 9 Minecraft 1.21.51

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Okay so I am a mobile player, and I’ve recently bought the jet pack back bling. Whenever I try to access it, I end up freezing in place and not being able to move. Or in the case of the video, I was able to access it, but when I try again, the freezing happens. Even when I restart the game actually, and I could probably show a vid on that too, but here’s an unlisted vid of it happening real time. https://youtu.be/pKKfUA0TiH4?si=JlffqUe_8J0yu8WM

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Affected Service (Game name, hub or global):
Game name: Bedwars and Region: Asia (The bug occurs in any map)

What is the bug?
Sometimes, when I interact with the shopkeeper to purchase items, a bug occurs where I cannot move, attack, build, or do anything.

Device(s) & Version

Device:
iOS

Version:
v1.21.72

Screenshots and/or video:

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I’ve received this issue multiple times, specifically in mm. It goes away when you are directed to another server and usually happens when I open the UI voting menu quickly.
Once it happened in the hub, usually relogging fixes all issues.

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Please fix this bug! I lost so many games because of this to the point where I just sit in the hub all day. I’m too afraid it will happen to me again!

With all seriousness, this is a major issue that still needs to be addressed after all these months (and almost years).

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This happens to me to i have had it where if you die and while youre dead the game gets won you wont have any controls and your hotbar will be invisible version/device switch 1.21.90

This is annoying because if I’m gifting I have to relog and then my friends go offline

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It happens to me the most on hive and i play on different servers

I play on pc with a controller. For some reason the controller back button does not fix it but the escape key does. So next time any computer users face this issue try hitting escape.

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Capture the flag
In Korea I’m playing.

The empty scene bug
I wanted to buy some items but after I click item shop, buying speed berry. But when I click speed berry, All game directions and moving buttons were dissappeared and I can nothing to do. Thus unfortunately I had to go out the game.

I’m playing to Xbox, mobile phone. I’m using Minecraft that is version 1.21.72

Bug video)

End this topic.
This is a Minecraft Bug, not a hive bug. This also happens in other servers, Like Zeqa and Cubecraft.
This bug is related to custom UI/GUI’s (I’m not really sure but this happens when a custom UI/GUI appears on screen)
You can press the back soft button/physical button to stop this problem.

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I have said this several times!! You just press the back button:
Mobile: swipe up and press triangle button
Switch: press b
Xbox: press b?
Playstation: press x???
Pc: press esc

Not bothering with older console editions as they no longer work and im not sure aboit xbox and ps as i dont own them

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I’ve never had it happen to be on anything other than Hive. Usually only while playing bedwars. You can’t get out of it on certain devices without going off and reloading, so it just ruins games and makes me not want to bother. I’m on iOS and once it happens there’s no way to fix it. They’ve already said above that it’s still possible that they can do something on their end to help with it so any more information is still useful and this thread could still be helpful in the future considering this bug is still an ongoing issue.

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The issue on Apple devices (iPhone/iPad) is that there is no triangle button, leaving you with no option to resolve this problem without restarting the game.

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I’m a Taiwanese gamer and I’ve also encountered this problem. Every time I open the menu, it gets stuck and I can’t do anything except close the game.
IMG_5125

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Try opening the menu slower. Usually it happens to me if I open h e menu as soon as J enter the game.
Sadly for PlayStation you have to restart the game sometimes from my experience.

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Unfortunately, no matter how slowly I click, I will enter this state. This is probabilistic. iOS players have no way to improve it except restarting the game, which is very annoying.