Some of my hats have disappeared

Affected Service: Hive Hub
Region:

What is the bug?: After I logged back into hive after the maintenance break where hats were migrated from hub cosmetics to global locker, I went to see the change and noticed that 4 of my 5 hats had disappeared. For some reason the elf hat did not disappear but InsaneCraft Dragon Cap, Blue and Purple Party Hat and Pancake Tower had all disappeared from my hat list, not even showing up as unowned. I relogged but the issue was still there and I am very confused as to where my hats went! Please help!

Device: Fire HD 8 (10th generation) (kindle fire tablet)

Version of Minecraft: v1.20.62

Screenshots/videos:

Before they disappeared

After they disappeared

(I didn’t have an image from before but a family member of mine also has a kindle fire with the same hats as me so I took a picture of them there)

Gamertag: MoominPig11

Thanks for submitting a bug report.

This should be fixed; can you let us know if you have your hats now?

2 Likes

Hey there :wave:

This issue has been fixed :tada:

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