Hats Missing

Hub lobby, NA region.

Hats.
Half of the hats I purchased, including the seasonal/event ones, are missing, and I can not equip them, no matter how many times I re-login.

Windows 11.

Thanks for submitting a bug report!

Our developers are currently working to fix this issue, all of your hats should appear in your locker again soon.

5 Likes

Can you join the server again, and let us know if you have all of your hats?

4 Likes

(The above one is me with another email account. My bad!)
My last purchased hats and event-earned hats are back now, along with any other cosmetics I may have been revoked of. Thank you for looking into this issue, I really appreciate it! Take care.

3 Likes

Glad to hear, thanks!

4 Likes