Affected Service (Game name, hub, or global):
What was affected - Americas, Speed Builders/Build Battle
What is the bug?
Custom level-up capes unequip when queueing another game of speed builder. Have to re-equip them manually.
Device(s) & Version
What platform do you play on (MS Laptop 7th edition, latest version as of 5/21/25 (MM/DD/YY)
Hello!
Thank you for taking the time to submit this bug report.
Unfortunately, we need more information about this issue, since we couldn’t reproduce it consistently.
If anyone else has experienced this issue, any information or videos would be incredibly helpful.
Happy Hiving! 
Have you tried with the classic palette cape?
Update:
I found that joining the game with a backbling causes it to become glitched.
Also for me it’s the same. When I have a backbling equipped, then I do not have a builder cape equipped when the game started, although I have one equipped and the backbling got removed after the game started. I have to manually open the locker during the game and change the builder cape to any other to have one equipped on the skin.
This issue has since been logged and is being looked into.
This issue has already been reported and logged. You can track the progress of this issue here: