Welp I can't enter VIP elevator

Affected Service (Game name, hub, or global):
Hive, Arcade hub vip elevator, asia region

What is the bug?
Tried to join the vip elevator, Already got all 100 mailbots but can’t enter idk why,

Device(s) & Version
Windows 10 Pc
Screenshots and/or video:
sorry no evidence but that happens

Hey there :wave:

This issue has been fixed :tada: