Hi! So, these are a bit tricky to answer because there are so many variables but I’ll do my best. For game updates, it isn’t necessarily about need, as they can come about for any number of reasons. Maybe it’s a really popular game or has a lot of neat suggestions. It could also even be that we had a cool idea and started updating a game mode to implement it. We’re looking at different things all the time and our priorities are always shifting, so sadly there’s really no set answer for that one.
For non-game suggestions, it’s again a combination of things like high demand or something that can come as a part of another update. Something to keep in mind is that we can’t usually see an idea and just accept it. There’s a lot of decision-making on who handles it, how long it will take, if it will be worth the effort at the time, etc.
All in all, I really can’t give you a set answer but we do see the suggestions and read them, even if they aren’t added or responded to right away. Sometimes it’s just a case of us waiting for the right time and resources.