I can't see chat

Don’t tell me this has been solved. I don’t know how to fix it. Going to the privacy settings tells me to do this:
Screen Shot 2020-06-21 at 12.54.06 PM
But I play on this:


As you can see, there is no Xbox button. So how do I change the settings?


I haven’t done anything that would get me muted

So you can’t see players chatting correct? if so tell me what you have tried other then this to fix the issue in your privacy settings

You should be able to change it if your account is over 18 on any web browser
Don’t need to use the host device lol

2 Likes

ohhhhh <My account is not over 18 :(((((>

  1. Go here
  2. Insert email and password (it should skip the email part and go to the password one right ahead, if you’ve visited that site before)
  3. Check if “Others can communicate with voice, text or invitations” is set to “Everyone”.

That should fix your issue.


The privacy settings are like parental controls, which is likely the reason the account owner needs to be aged 18. I believe that is only if you are admin on a Microsoft family though.