Hive Skin Pack Help

I bought two skin packs, cactus and snow deer, and they didn’t show up. It says I bought it and my mine coins are missing but I can’t wear the skins or hub titles. I tried /fix purchase but they still aren’t there

Hey there, Welcome to the Forums! Try emailing [email protected]. I do not know much about fixing purchases on the hive though. Another forumer might be able to help you in a while.

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As said above ^
If you didn’t get your purchase you should try ‘/fixpurchase’ and redeem the free offer that opens, if this doesn’t work you can always contact/email ‘[email protected]’.


You can email [email protected] as mentioned above and support will help you resolve this issue, if you have any further doubts feel free to message me :grin: