Hive arcade elevators full but only me using it

Affected Service (Game name, hub, or global):
Hive Hub, ASIA

What is the bug?
A detailed description/explanation of the bug
When I try to use the elevator even if I’m the only one using it, the elevator says it’s full but there is no players near me.
Device(s) & Version
Windows 10 PC

Screenshots and/or video:

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